Last Updated: 14/01/2024

1. Introduction

Welcome to Moonlit Platform. We are committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your personal information through Moonlit Platform at moonlitplatform.com.

2. Information We Collect

a. Personal Information: We collect personal information such as your name and photo URL (if using third-party authentication methods like Google) and payment information for our paying customers.

b. Cookies and Tracking Technologies: We use cookies to enhance your user experience, and our third-party services, such as Clarity (Microsoft's user sessions recordings) and HelpCrunch (for our live chat), may also use cookies.

3. Use of Your Information

The information we collect is used to provide, maintain, and improve our services, process payments, and enhance your overall experience on our platform.

4. Sharing of Your Information

We share your information with third-party service providers like Firebase for authentication, Stripe for payment processing, and others as described in our policy.

5. Data Protection

We take the security of your data seriously. We use Firebase's Firestore for data storage with robust database rules to protect your data. Our databases are backed up hourly to Google Storage, where data is encrypted.

6. Your Rights

As a user of Moonlit Platform, you have the right to request the deletion of your data. You also have control over the accessibility of the custom apps you build on our platform.

7. Exercising Your Rights

To exercise your rights, you can contact us via email at info@moonlitplatform.com or through our live chat feature.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us via email or live chat.